Terms & Conditions

INTRODUCTION

Welcome to Creative Now Enterprise (Cre8tive Now), a legal business registered in Malaysia holding the registration number: 201703351034 (PC0021541-M).

Creative Now Enterprise (Cre8tive Now) reserves the right to change, modify, suspend, or discontinue all or any part of this Website or the services at any time without any notice and this applies to all visitors and all users. By using our website, you agree to such terms and conditions, as well as our Privacy Policy. 

If you have any questions about the Terms & Conditions or the Privacy Policy, write to sales@creativenow.my.

PRIVACY POLICY

Last Updated: 5 Nov 2024

This Privacy Policy explains how Creative Now Enterprise (“we”, “us”, or “our”) collects, uses, and shares your personal information when you use Cre8tive Apps Library and any associated Services.

1. Information We Collect

We may collect the following types of information:

Personal Information: When you register, subscribe, or use our Services, we may collect personal information such as your name, email address, and payment details.

Content Information: If you upload content, we may collect and store that content, including metadata (such as location and date of creation).

Usage Data: We collect information about your use of our Services, such as IP address, device information, and browsing data.

2. How We Use Your Information

We may use your information to:

  • Provide, improve, and personalize our Services.
  • Process payments and manage subscriptions.
  • Communicate with you, including sending promotional materials (with your consent).
  • Monitor and analyze usage trends.

3. Sharing Your Information

We do not sell or rent your personal information. We may share your information with:

  • Service Providers: We may share information with third-party vendors who assist us in operating our Services.
  • Legal Requirements: We may disclose information if required by law or to protect our rights and the rights of others.

4. Security of Your Information

We implement security measures to protect your information. However, no security system is completely secure, and we cannot guarantee the absolute security of your information.

5. Data Retention

We retain personal information as long as necessary to provide our Services and comply with legal obligations. If you wish to delete your data, please contact us at the email below.

6. Your Rights

Depending on your jurisdiction, you may have certain rights over your personal data, including the right to access, correct, or delete your information. Please contact us for more details.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically, and the updated policy will be posted on our website. Your continued use of our Services signifies your acceptance of any changes.

8. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us at:

Email: sales@creativenow.my
Creative Now Enterprise
Address: Penang, Malaysia

PAYMENT METHOD

All payments made on this Website are through PayPal or Stripe. We do not store the personal information of your account/ credit card and we do not share your information with any third parties. 

All prices and charges are payable either in Malaysia Ringgit or U.S. dollars. You are solely responsible for the timely payment of all fees. When a payment is initiated, you will be required to submit your billing name, email address, contact number, shipping address, and credit card information. You may provide additional information to verify your payment. If you use a third-party payment processor to complete your purchase, the terms and restrictions of that processor apply to your payment transaction.

USER CONTENT

“User Content” means any images, graphics, videos, text, materials, or content that are posted and generated by you on Melody Gift Shop’s social platforms including Melody Tag’s.

You hereby grant Creative Now Enterprise (Cre8tive Now) to use, copy, and modify your content to publicly display, and distribute to Creative Now Enterprise (Cre8tive Now) ‘s social platform. You acknowledge that Creative Now Enterprise (Cre8tive Now) is under no obligation to use any of the rights provided in these Terms and that we cannot guarantee the confidentiality of any User Content you submit or upload.

REJECT ORDER / SERVICES

Creative Now Enterprise (Cre8tive Now) reserves the right to reject any order or reject to provide any services in such that the orders or the processes that are associated with the following but not limited to illegal websites, pornographic, and betting websites.

CANCELLATION, RETURNS, AND REFUNDS

CANCELLATION AND REFUNDS POLICY

Creative Now Enterprise (Cre8tive Now) reserves the right to refuse any refund or order cancellation.

In the event of any approved cancellation, users will receive a full refund minus a small payment processing fee.

RETURN POLICY

No return or exchange services are provided at this time.

DISPUTE RESOLUTION

Creative Now Enterprise (Cre8tive Now) ‘s purpose is to provide a good customer experience, thus in the event of any dispute between Creative Now Enterprise (Cre8tive Now)and users, both parties will be resolved in a timely and good-faith manner.

BULK CUSTOM ORDERS

Please write to sales@cre8tivenow.my for custom development.